MetaCopier - Partial Service Disruption – Incident details

Partial Service Disruption

ResolvedPartial outage 10%6 hours

Affected

Backend

Partial outage from 3:00 PM to 9:00 PM

REST API

Partial outage from 3:00 PM to 9:00 PM

Socket API

Partial outage from 3:00 PM to 9:00 PM

  • ResolvedUTC

    On November 4, 2026, between 15:00 and 21:00 UTC, we experienced intermittent connectivity issues beyond our control. During this period, some accounts may have experienced temporary disconnections or interruptions in trade copying.

    The issue has been resolved, and all services are operating normally again.

    We apologize for any inconvenience caused and appreciate your understanding.

  • InvestigatingUTC

    Investigation started