MetaCopier Status - Incident history https://status.metacopier.io MetaCopier Wed, 4 Nov 2026 15:00:00 +0000 Partial Service Disruption Type: Incident Duration: 6 hours Affected Components: REST API, Socket API, Backend Nov 4, 21:00:00 GMT+0 - Resolved - On November 4, 2026, between 15:00 and 21:00 UTC, we experienced intermittent connectivity issues beyond our control. During this period, some accounts may have experienced temporary disconnections or interruptions in trade copying. The issue has been resolved, and all services are operating normally again. We apologize for any inconvenience caused and appreciate your understanding. Nov 4, 15:00:00 GMT+0 - Investigating - Investigation started Type: Incident

Duration: 6 hours

Affected Components:

Nov 4, 21:00:00 GMT+0
Resolved - On November 4, 2026, between 15:00 and 21:00 UTC, we experienced intermittent connectivity issues beyond our control. During this period, some accounts may have experienced temporary disconnections or interruptions in trade copying. The issue has been resolved, and all services are operating normally again. We apologize for any inconvenience caused and appreciate your understanding..

Nov 4, 15:00:00 GMT+0
Investigating - Investigation started.

]]> Wed, 4 Nov 2026 15:00:00 +0000 https://status.metacopier.io/incident/cmw37gzl707rf1mmirgmsz4be https://status.metacopier.io/incident/cmw37gzl707rf1mmirgmsz4be Documentation is back up Type: Incident Affected Components: Documentation Nov 3, 12:04:01 GMT+0 - Resolved - Documentation is back up. This incident was automatically resolved by Instatus monitoring. Nov 3, 11:59:01 GMT+0 - Investigating - Documentation is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Nov 3, 12:04:01 GMT+0
Resolved - Documentation is back up. This incident was automatically resolved by Instatus monitoring..

Nov 3, 11:59:01 GMT+0
Investigating - Documentation is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Tue, 3 Nov 2026 11:59:01 +0000 https://status.metacopier.io/incident/cmw0mx56f00if07qfnzds4b9t https://status.metacopier.io/incident/cmw0mx56f00if07qfnzds4b9t Documentation is back up Type: Incident Affected Components: Documentation Nov 3, 03:28:23 GMT+0 - Resolved - Documentation is back up. This incident was automatically resolved by Instatus monitoring. Nov 3, 00:03:17 GMT+0 - Investigating - Documentation is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Nov 3, 03:28:23 GMT+0
Resolved - Documentation is back up. This incident was automatically resolved by Instatus monitoring..

Nov 3, 00:03:17 GMT+0
Investigating - Documentation is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Tue, 3 Nov 2026 00:03:17 +0000 https://status.metacopier.io/incident/cmvzxcofe000u07o1fekyl1cb https://status.metacopier.io/incident/cmvzxcofe000u07o1fekyl1cb Socket API is back up Type: Incident Affected Components: Socket API Oct 21, 10:48:54 GMT+0 - Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring. Oct 21, 10:43:54 GMT+0 - Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Oct 21, 10:48:54 GMT+0
Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring..

Oct 21, 10:43:54 GMT+0
Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Wed, 21 Oct 2026 10:43:54 +0000 https://status.metacopier.io/incident/cmvhziglo00to07s6tn73nw1i https://status.metacopier.io/incident/cmvhziglo00to07s6tn73nw1i Socket API is back up Type: Incident Affected Components: Socket API Oct 21, 10:38:32 GMT+0 - Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring. Oct 21, 10:28:32 GMT+0 - Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Oct 21, 10:38:32 GMT+0
Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring..

Oct 21, 10:28:32 GMT+0
Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Wed, 21 Oct 2026 10:28:32 +0000 https://status.metacopier.io/incident/cmvhyypa100e607n4ntcnthbw https://status.metacopier.io/incident/cmvhyypa100e607n4ntcnthbw Scheduled Maintenance Type: Maintenance Duration: 3 hours and 12 minutes Affected Components: Socket API, Frontend, Whitelabel, Authentication, REST API, Backend Sep 26, 08:12:17 GMT+0 - Completed - Maintenance has completed successfully. Sep 26, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 24, 06:03:53 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We will make every effort to minimize the maintenance window and complete the work as quickly as possible. During this time, the MetaCopier Webapp will be temporarily unavailable. **Please note that while the copy trading service will remain active, there may be minor delays in order execution. We expect any such delays to remain below one minute.** We apologize for any inconvenience this may cause and thank you for your understanding as we work to improve your experience. Type: Maintenance

Duration: 3 hours and 12 minutes

Affected Components:

Sep 26, 08:12:17 GMT+0
Completed - Maintenance has completed successfully..

Sep 26, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 24, 06:03:53 GMT+0
Identified - We are planning for a scheduled maintenance during that time. We will make every effort to minimize the maintenance window and complete the work as quickly as possible. During this time, the MetaCopier Webapp will be temporarily unavailable. **Please note that while the copy trading service will remain active, there may be minor delays in order execution. We expect any such delays to remain below one minute.** We apologize for any inconvenience this may cause and thank you for your understanding as we work to improve your experience..

]]> Sat, 26 Sep 2026 05:00:00 +0000 https://status.metacopier.io/maintenance/cmuf4mc0d00n113pctxfs1ur7 https://status.metacopier.io/maintenance/cmuf4mc0d00n113pctxfs1ur7 Socket API is back up Type: Incident Affected Components: Socket API Sep 9, 19:12:07 GMT+0 - Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring. Sep 9, 19:07:24 GMT+0 - Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Sep 9, 19:12:07 GMT+0
Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring..

Sep 9, 19:07:24 GMT+0
Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Wed, 9 Sep 2026 19:07:24 +0000 https://status.metacopier.io/incident/cmtuh07lu01qu07lp8f5eah2y https://status.metacopier.io/incident/cmtuh07lu01qu07lp8f5eah2y REST API is back up Type: Incident Affected Components: REST API Sep 7, 14:15:59 GMT+0 - Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring. Sep 7, 14:11:16 GMT+0 - Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Sep 7, 14:15:59 GMT+0
Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring..

Sep 7, 14:11:16 GMT+0
Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Mon, 7 Sep 2026 14:11:16 +0000 https://status.metacopier.io/incident/cmtrbjo0b00hv07s7eop4pq1x https://status.metacopier.io/incident/cmtrbjo0b00hv07s7eop4pq1x Socket API is back up Type: Incident Affected Components: Socket API Sep 5, 19:16:29 GMT+0 - Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring. Sep 5, 19:11:29 GMT+0 - Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Sep 5, 19:16:29 GMT+0
Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring..

Sep 5, 19:11:29 GMT+0
Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Sat, 5 Sep 2026 19:11:29 +0000 https://status.metacopier.io/incident/cmtore1dv01bd07rytpm6u3kx https://status.metacopier.io/incident/cmtore1dv01bd07rytpm6u3kx REST API is back up Type: Incident Affected Components: REST API Aug 5, 13:43:46 GMT+0 - Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring. Aug 5, 13:39:06 GMT+0 - Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Aug 5, 13:43:46 GMT+0
Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring..

Aug 5, 13:39:06 GMT+0
Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Wed, 5 Aug 2026 13:39:06 +0000 https://status.metacopier.io/incident/cmsg4v72y02kh0rtj6z0qvtaf https://status.metacopier.io/incident/cmsg4v72y02kh0rtj6z0qvtaf Socket API is back up Type: Incident Affected Components: Socket API Jul 6, 14:41:33 GMT+0 - Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring. Jul 6, 14:36:32 GMT+0 - Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Jul 6, 14:41:33 GMT+0
Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring..

Jul 6, 14:36:32 GMT+0
Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Mon, 6 Jul 2026 14:36:31 +0000 https://status.metacopier.io/incident/cmr9bpfxk00te0ko2m1270nct https://status.metacopier.io/incident/cmr9bpfxk00te0ko2m1270nct REST API is back up Type: Incident Affected Components: REST API Jul 3, 13:47:50 GMT+0 - Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring. Jul 3, 13:43:09 GMT+0 - Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Jul 3, 13:47:50 GMT+0
Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring..

Jul 3, 13:43:09 GMT+0
Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Fri, 3 Jul 2026 13:43:08 +0000 https://status.metacopier.io/incident/cmr4zh8qq00000kqvp17ymmxs https://status.metacopier.io/incident/cmr4zh8qq00000kqvp17ymmxs Scheduled Maintenance Type: Maintenance Duration: 2 hours and 36 minutes Affected Components: Backend, Frontend, Whitelabel, Authentication, Socket API, REST API Apr 12, 08:35:33 GMT+0 - Completed - Maintenance has completed successfully. Apr 12, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 12, 06:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We will make every effort to minimize the maintenance window and complete the work as quickly as possible. During this time, the MetaCopier Webapp will be temporarily unavailable. **Please note that while the copy trading service will remain active, there may be minor delays in order execution. Any delays should not exceed one minute.** We apologize for any inconvenience this may cause and thank you for your understanding as we work to improve your experience. Type: Maintenance

Duration: 2 hours and 36 minutes

Affected Components:

Apr 12, 08:35:33 GMT+0
Completed - Maintenance has completed successfully..

Apr 12, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 12, 06:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. We will make every effort to minimize the maintenance window and complete the work as quickly as possible. During this time, the MetaCopier Webapp will be temporarily unavailable. **Please note that while the copy trading service will remain active, there may be minor delays in order execution. Any delays should not exceed one minute.** We apologize for any inconvenience this may cause and thank you for your understanding as we work to improve your experience..

]]> Sun, 12 Apr 2026 06:00:00 +0000 https://status.metacopier.io/maintenance/cmnvca7w704unf6xipoq3qav6 https://status.metacopier.io/maintenance/cmnvca7w704unf6xipoq3qav6 Documentation is back up Type: Incident Affected Components: Documentation Mar 6, 14:48:23 GMT+0 - Resolved - Documentation is back up. This incident was automatically resolved by Instatus monitoring. Mar 6, 14:38:12 GMT+0 - Investigating - Documentation is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Mar 6, 14:48:23 GMT+0
Resolved - Documentation is back up. This incident was automatically resolved by Instatus monitoring..

Mar 6, 14:38:12 GMT+0
Investigating - Documentation is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Fri, 6 Mar 2026 14:38:12 +0000 https://status.metacopier.io/incident/cmmf01on8000qa24pnykhcpny https://status.metacopier.io/incident/cmmf01on8000qa24pnykhcpny Socket API is down Type: Incident Affected Components: Socket API Feb 26, 00:38:06 GMT+0 - Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring. Feb 26, 00:33:04 GMT+0 - Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Feb 26, 00:38:06 GMT+0
Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring..

Feb 26, 00:33:04 GMT+0
Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Thu, 26 Feb 2026 00:33:03 +0000 https://status.metacopier.io/incident/cmm2qbztn002vh09fu76rem3r https://status.metacopier.io/incident/cmm2qbztn002vh09fu76rem3r REST API is down Type: Incident Affected Components: REST API Feb 26, 00:37:50 GMT+0 - Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring. Feb 26, 00:32:53 GMT+0 - Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Feb 26, 00:37:50 GMT+0
Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring..

Feb 26, 00:32:53 GMT+0
Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Thu, 26 Feb 2026 00:32:52 +0000 https://status.metacopier.io/incident/cmm2qbrij00327vgupfck69xj https://status.metacopier.io/incident/cmm2qbrij00327vgupfck69xj Scheduled Maintenance Type: Maintenance Duration: 2 hours and 44 minutes Affected Components: Backend, Frontend, Whitelabel, Authentication, Socket API, REST API Feb 21, 07:43:46 GMT+0 - Completed - Maintenance has completed successfully. Feb 21, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 21, 05:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We will make every effort to minimize the maintenance window and complete the work as quickly as possible. During this time, the MetaCopier Webapp will be temporarily unavailable. **Please note that while the copy trading service will remain active, there may be minor delays in order execution. Any delays should not exceed one minute.** We apologize for any inconvenience this may cause and thank you for your understanding as we work to improve your experience. Type: Maintenance

Duration: 2 hours and 44 minutes

Affected Components:

Feb 21, 07:43:46 GMT+0
Completed - Maintenance has completed successfully..

Feb 21, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 21, 05:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. We will make every effort to minimize the maintenance window and complete the work as quickly as possible. During this time, the MetaCopier Webapp will be temporarily unavailable. **Please note that while the copy trading service will remain active, there may be minor delays in order execution. Any delays should not exceed one minute.** We apologize for any inconvenience this may cause and thank you for your understanding as we work to improve your experience..

]]> Sat, 21 Feb 2026 05:00:00 +0000 https://status.metacopier.io/maintenance/cmlvsbrl202k0gagze4c72l9g https://status.metacopier.io/maintenance/cmlvsbrl202k0gagze4c72l9g TradeLocker API Connectivity Issue Type: Incident Duration: 12 hours and 59 minutes Feb 2, 10:50:45 GMT+0 - Resolved - This incident has been resolved. Feb 1, 21:52:00 GMT+0 - Identified - The TradeLocker API is currently experiencing issues with symbol fetching, which is preventing the account from connecting. We have already informed the TradeLocker team and are awaiting a resolution. Type: Incident

Duration: 12 hours and 59 minutes

Feb 2, 10:50:45 GMT+0
Resolved - This incident has been resolved..

Feb 1, 21:52:00 GMT+0
Identified - The TradeLocker API is currently experiencing issues with symbol fetching, which is preventing the account from connecting. We have already informed the TradeLocker team and are awaiting a resolution..

]]> Sun, 1 Feb 2026 21:52:00 +0000 https://status.metacopier.io/incident/cml4a0gt702b110iwz16499ul https://status.metacopier.io/incident/cml4a0gt702b110iwz16499ul REST API is down Type: Incident Affected Components: REST API Jan 30, 09:30:29 GMT+0 - Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring. Jan 30, 09:20:27 GMT+0 - Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Jan 30, 09:30:29 GMT+0
Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring..

Jan 30, 09:20:27 GMT+0
Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Fri, 30 Jan 2026 09:20:26 +0000 https://status.metacopier.io/incident/cml0oa7eo00a59895ztfbjxvm https://status.metacopier.io/incident/cml0oa7eo00a59895ztfbjxvm Socket API is down Type: Incident Affected Components: Socket API Jan 28, 23:37:06 GMT+0 - Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring. Jan 28, 23:32:04 GMT+0 - Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Jan 28, 23:37:06 GMT+0
Resolved - Socket API is back up. This incident was automatically resolved by Instatus monitoring..

Jan 28, 23:32:04 GMT+0
Investigating - Socket API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Wed, 28 Jan 2026 23:32:02 +0000 https://status.metacopier.io/incident/cmkyntokg004lh9co8e86mcr4 https://status.metacopier.io/incident/cmkyntokg004lh9co8e86mcr4 REST API is down Type: Incident Affected Components: REST API Jan 15, 07:47:06 GMT+0 - Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring. Jan 15, 07:42:01 GMT+0 - Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Jan 15, 07:47:06 GMT+0
Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring..

Jan 15, 07:42:01 GMT+0
Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Thu, 15 Jan 2026 07:41:58 +0000 https://status.metacopier.io/incident/cmkf55soi005kh2nmoo4nfzlu https://status.metacopier.io/incident/cmkf55soi005kh2nmoo4nfzlu TradeLocker Performance Issues Type: Incident Duration: 1 day, 18 hours and 39 minutes Jan 8, 06:58:38 GMT+0 - Resolved - This incident has been resolved. Jan 6, 12:20:00 GMT+0 - Identified - Some TradeLocker demo accounts region may experience reduced performance or temporary account disconnections. This is due to a performance issue on the TradeLocker platform. We have already informed TradeLocker and are awaiting a resolution. Type: Incident

Duration: 1 day, 18 hours and 39 minutes

Jan 8, 06:58:38 GMT+0
Resolved - This incident has been resolved..

Jan 6, 12:20:00 GMT+0
Identified - Some TradeLocker demo accounts region may experience reduced performance or temporary account disconnections. This is due to a performance issue on the TradeLocker platform. We have already informed TradeLocker and are awaiting a resolution..

]]> Tue, 6 Jan 2026 12:20:00 +0000 https://status.metacopier.io/incident/cmk2semen01mz113gxsska1qq https://status.metacopier.io/incident/cmk2semen01mz113gxsska1qq TradeLocker Performance Issues in the USA Region Type: Incident Duration: 22 hours and 31 minutes Jan 6, 06:43:17 GMT+0 - Resolved - This incident has been resolved. Jan 5, 08:12:00 GMT+0 - Identified - Some TradeLocker demo accounts in the US region may experience reduced performance or temporary account disconnections. This is due to a performance issue on the TradeLocker platform. We have already informed TradeLocker and are awaiting a resolution. Type: Incident

Duration: 22 hours and 31 minutes

Jan 6, 06:43:17 GMT+0
Resolved - This incident has been resolved..

Jan 5, 08:12:00 GMT+0
Identified - Some TradeLocker demo accounts in the US region may experience reduced performance or temporary account disconnections. This is due to a performance issue on the TradeLocker platform. We have already informed TradeLocker and are awaiting a resolution..

]]> Mon, 5 Jan 2026 08:12:00 +0000 https://status.metacopier.io/incident/cmk141e7400kw1494b8vsyj3o https://status.metacopier.io/incident/cmk141e7400kw1494b8vsyj3o Minor Outage – Connectivity Issues in the London and Berlin Region Type: Incident Duration: 21 hours and 41 minutes Dec 11, 12:00:41 GMT+0 - Resolved - This incident has been resolved. Dec 10, 22:44:32 GMT+0 - Monitoring - Only projects with dedicated IP and fallback disabled may experience connection issues in the London and Berlin regions. As soon as the provider resolves the issue, connectivity will be restored automatically. We will continue to monitor the situation. Dec 10, 18:15:22 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 10, 14:20:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 21 hours and 41 minutes

Dec 11, 12:00:41 GMT+0
Resolved - This incident has been resolved..

Dec 10, 22:44:32 GMT+0
Monitoring - Only projects with dedicated IP and fallback disabled may experience connection issues in the London and Berlin regions. As soon as the provider resolves the issue, connectivity will be restored automatically. We will continue to monitor the situation..

Dec 10, 18:15:22 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 10, 14:20:00 GMT+0
Investigating - We are currently investigating this incident..

]]> Wed, 10 Dec 2025 14:20:00 +0000 https://status.metacopier.io/incident/cmj0b91hd00sxzs4fod16zc2x https://status.metacopier.io/incident/cmj0b91hd00sxzs4fod16zc2x